Your information, handled with care.
What we collect, why, and the choices you have. Last updated October 2026.
Studio Bon Pilates ("Studio Bon", "we") is located at 156 Duncan Mill Rd, Unit 9, North York, ON M3B 3N2. We follow Canada's privacy law (PIPEDA) and anti-spam law (CASL).
What we collect
- Forms on this website: your name, email, phone and anything you write in your message.
- Booking and payment: when you buy or book, our booking system Glofox collects your account details and payment. We never see or store your full card number. If you pay in person at the studio, we don't keep your card number.
- Health information: injuries, conditions or pregnancy that you share with us, so we can teach you safely.
- Physio-Pilates: the details needed to bill your insurance company for you.
- Website use: Google Analytics uses cookies to tell us how the site is used, such as pages visited and the type of device. It does not tell us who you are.
How we use it
- To reply to you, book your sessions and run your account.
- To plan safe sessions for your body.
- To bill your insurance when you ask us to.
- To improve our website.
- To send you news and offers, only if you ticked the box to say yes. Every email has an unsubscribe link, or email info@studiobon.ca.
We never sell your information.
Who we share it with
Only the services that help us run the studio: Glofox (booking and payment), Netlify (our website and its forms), Google (Analytics and Maps), our email provider, our partner physiotherapists for Physio-Pilates, and your insurance company when you ask us to bill them. Some of these services store information outside Canada, where local laws apply.
How long we keep it
Only as long as we need it for the reasons above, or as long as the law or professional rules require.
Your choices
- Ask to see, correct or delete the information we hold about you.
- Unsubscribe from our emails at any time.
- Block or delete cookies in your browser settings.
Contact us
For any privacy question or request, email info@studiobon.ca or call (942) 882-0882. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.